Frequently Asked Questions

1. What services does Lincha offer?

We handle parcel & food delivery, furniture/house moving, and event transport (Lincha Ride Concierge). Whether it’s TikTok sellers needing same-day drops, young couples shifting homes, or weddings needing VIP rides—we got you.

2. How do I book a delivery or move?

• Parcels/Food → Book via Google Form or WhatsApp

• Furniture/Events → Book via Google Form (furniture/event) or chat with our team

• Confirmation & driver assignment will be sent to you directly.

3. What vehicles does Lincha use?

We run with motorbikes, vans, and lorries—freelance drivers powered up by the Lincha system. Right-size vehicle, right job.

4. How fast is delivery?

• Same-day: For parcels/food (depends on cut-off time)

• Next-day: If outside cut-off or bulk requests

• Furniture/Event: Pre-scheduled slots to fit your timing

5. How do I track my order?

You’ll get updates via WhatsApp/our booking system. Statuses: Booked → Assigned → Picked Up → Delivered.

6. What areas do you cover?

We cover all of Singapore.

7. What payment methods do you accept?

• PayNow (preferred)

• Bank transfer

• Cash (for some bookings)

8. Does Lincha provide packing or boxes?

Nope—we focus on transport. Packing/boxes are DIY by customer, so you save money and space.

9. What makes Lincha different from others?

• Gen Z-driven brand: We blend speed, professionalism, and community vibes.

• TikTok seller focus: Built by ex-sellers, for sellers.

• People-first: We care about making your move/delivery stress-free.

10. How can I contact Lincha?

• WhatsApp: 📲 9627 7112

• Instagram DM: @lincha_sg

• Email: ✉️ guanfounder@linchaexpress.com