Frequently Asked Questions 1. What services does Lincha offer?We handle parcel & food delivery, furniture/house moving, and event transport (Lincha Ride Concierge). Whether it’s TikTok sellers needing same-day drops, young couples shifting homes, or weddings needing VIP rides—we got you.⸻2. How do I book a delivery or move? • Parcels/Food → Book via Google Form or WhatsApp • Furniture/Events → Book via Google Form (furniture/event) or chat with our team • Confirmation & driver assignment will be sent to you directly.⸻3. What vehicles does Lincha use?We run with motorbikes, vans, and lorries—freelance drivers powered up by the Lincha system. Right-size vehicle, right job.⸻4. How fast is delivery? • Same-day: For parcels/food (depends on cut-off time) • Next-day: If outside cut-off or bulk requests • Furniture/Event: Pre-scheduled slots to fit your timing⸻5. How do I track my order?You’ll get updates via WhatsApp/our booking system. Statuses: Booked → Assigned → Picked Up → Delivered.⸻6. What areas do you cover?We cover all of Singapore.⸻7. What payment methods do you accept? • PayNow (preferred) • Bank transfer • Cash (for some bookings)⸻8. Does Lincha provide packing or boxes?Nope—we focus on transport. Packing/boxes are DIY by customer, so you save money and space.⸻9. What makes Lincha different from others? • Gen Z-driven brand: We blend speed, professionalism, and community vibes. • TikTok seller focus: Built by ex-sellers, for sellers. • People-first: We care about making your move/delivery stress-free.⸻10. How can I contact Lincha? • WhatsApp: 📲 9627 7112 • Instagram DM: @lincha_sg • Email: ✉️ guanfounder@linchaexpress.com